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Monday, 18 March 2019

Computer problems at Glasgow Genealogy Centre

Glasgow Genealogy Centre has the following message online at https://www.glasgow.gov.uk/index.aspx?articleid=17698 for the registrars's service, which offers access to ScotlandsPeople:

Please note we are currently experiencing temporary technical difficulties in the Genealogy Centre.

As a result of this, we are currently not able to take bookings and the centre is currently unavailable, but services will resume as soon as possible .

If you have already booked an appointment, we will be in touch with you soon.

We apologise for any inconvenience this may cause and will aim to be back up and running as soon as we can.

I have just called the centre and have been advised that there is a slight update on this. Last week, the centre was closed to bookings entirely. However, this week they are taking six bookings a day only, with only one slot left for this coming Thursday 21st, to see how things play out.

I blogged about the problems I personally experienced in Glasgow recently (see https://britishgenes.blogspot.com/2019/02/scotlandspeople-computer-issue-at.html), which have been ongoing for several weeks. Here's hoping that things will be mended soon.

In the meantime, if you are seeking to visit Glasgow to do research, call 0141 287 8365 or email genealogy@glasgow.gov.uk prior to a visit, to make sure the service is available.

Chris

My next Scottish Research Online course starts March 11th 2019 - see www.pharostutors.com/details.php?coursenumber=102. Details of my genealogical research service are available at www.ScotlandsGreatestStory.co.uk. For my Scottish and Irish themed books, visit https://britishgenes.blogspot.com/p/my-books.html. Further news published daily on The GENES Blog Facebook page, and on Twitter @genesblog.

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