Thursday, 30 July 2015

National Library of Scotland extends 'Chat' service

From the National Library of Scotland (

Extension of our 'Chat' service announced

‘Chat’, our new online enquiry service, lets you ask staff in the General Reading Room a quick question and get an instant response. The service has proved popular, so we are extending it to include evening as well as afternoon sessions. From Monday 3 August ‘Chat’ will be available Monday to Friday between 2 pm - 4 pm and 6 pm - 8 pm.

When 'Chat' is closed you can still ask questions via the online enquiry form at Ask a Librarian and you will receive a response within 10 working days.

Ask questions on a variety of topics including:

* Library material published after 1850
* Registration/Library card process
* Reserving Library material

For further information visit

(With thanks to the NLS newsletter)


For details on my genealogy guide books, including my recently released Discover Irish Land Records and Down and Out in Scotland: Researching Ancestral Crisis, please visit

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