Monday, 13 April 2015

National Records of Scotland catalogue services still offline

The National Records of Scotland ( catalogue and other services such as the SCAN catalogue, the National Register of Archives for Scotland catalogue, the Scottish Handwriting website and the Scottish Documents platform, are all still offline, after more than two weeks. To say this is frustrating is an understatement, and no doubt may well be causing many genealogists problems, not least those who work as family historians for a living. I tweeted the archive earlier to ask for an update and possible timescale for its restoration, and received the following response:

Apologies - we are making every effort to enable access ASAP but cannot yet offer a timescale.

The archive has its status updated at to say the following:

Please note that we are currently experiencing technical issues with our catalogues and indexes.
We hope to restore all services as soon as possible and we apologise for any inconvenience.

It should also be noted that for those hoping to seek any advice from the archive that neither the NRS nor ScotlandsPeople appear to be included in the vendors list for this week's Who Do You Think You Are? Live event in Birmingham.


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  1. I was at NRS yesterday for a talk on resources beyond SP. There was 2sided A4 handout which has symbols for NRS and SP top right and left respectively.
    Underneath this is the title "Who Do You Think You Are? Live 2015 NRS Resources.
    They were obviously thinking of attending. The catalogues are still down. Maybe they have pulled out because of this although SP website is not affected for the usual searches.

  2. Quite possibly. Although ScotlandsPeople is OK, I believe there are issues on ScotlandsPlaces with images not loading - i had found missing images a few days ago on one of the free record sets but wondered if they may have gone beyond the paywall, but was informed in Birmingham that issues with all record sets images. It's a complete joke.