Thursday, 5 June 2014 and other Ancestry owned sites to close

I'd not heard of it until I got the email, but is about to close. It's part of the family, but it's being sacrificed so that Ancestry can concentrate on its main product. I don't know if many people here in the UK and Ireland have ever used the service, but if you did, here's part of the blurb from the email:

Starting on September 5, 2014, will no longer be available.

We understand the value this service has provided to keep your family connected during your time as a subscriber. To keep the family memories you’ve gathered on, please log in to your MyFamily group site and request an export by clicking on the “Export Now” button located at the top of the page.

There are other services that may provide one or more of the features that offered, for example:

ThisLife by Shutterfly
Carousel - the gallery from Dropbox

For further questions, please visit our FAQ page or contact Member Services at 888-265-7491 or

Hope it helps!

UPDATE: Looks like a few other sevices are for the chop as well, including MyCanvas and Ancestry's DNA services - see Thomas MacEntee's post at and Debbie Kennett's blog post (see comments below)


Now available for UK research is the new second edition of the best selling Tracing Your Family History on the Internet: A Guide for Family Historians, whilst my new book British and Irish Newspapers is also now out. And FindmyPast - please reinstate the original Scottish census citations on your new site.


  1. It's not just MyFamily that Ancestry are closing down. They are retiring a number of their services including their Y-DNA and mtDNA tests. I've written a blog post with further details:

  2. Having run a private family site of over 100 members on for over 13 years I am extremely disappointed with this news. I have a phenomenal amount of info on our family history contained on the site, most of which will now be lost in a form that is readable. Does anyone know of any other similar site that is not exclusively based on photographs?

  3. I just called and was told several of their sites were maliciously hacked, and they are working on correcting everything and they will come back up. she did not provide any estimated time. she confirmed though the site is not down permanently yet.
    when the site was up I was copying one photo at times off in a large format onto a new photosharing site and copying the photo info. hopefully, their will be up again soon.

  4. is definetly going to be retired effective 5/sept/2014 that is what i was told on the phone by an worker.

    the following sites will be no more
    5.Y-DNA and mtDNA

    the only website that will remain is

  5. it is the last day. I tried again this morning to get my info from here, all I got was a zip that had a few giberish words and now I just get a sorry. its gone. Thanks I wouldn't touch ancestory